Who We Are
Apply Minds is a Travel-specialist BPO (Business Process Outsourcing) agency providing skilled, travel-experienced resources at a fraction of the cost of in-house teams. We understand the challenges of the industry and deliver tailored support across multiple sectors: Tour Operators, OTAs, TMCs, DMCs, and Travel Agencies.
What We Do?
We take on the repetitive, time-consuming tasks so your team can focus on sales, service, and growth. Our services cover:
Operational Support - GDS Queue monitoring, ticketing, schedule changes, contract loading, out-of-hours support
Finance & Admin - reconciliation, reporting, admin support
Customer Support - document production, queries, out-of-hours support
Travel Consultants - skilled offshore consultants ready to support sales/ service
Competitor Benchmarking (Price Scraping) - price analysis to keep you competitive
Software Development & RPA Specialists - automation & innovation experts
Recruitment Support - fixed-fee recruitment with travel industry focus
Quality Assurance - ensure standards across teams
Why Apply Minds?
Travel Experienced Team - every resource understands the systems, processes, and pace of the travel industry
Cost effective - deliver more while saving on overheads
Pre-vetted talent - full background checks on all team members
Low-risk trial - start with a 2-week trial before committing longer term
Scalable solutions - from one role to a whole team, built around your needs
Proud to be working with
Any questions? We got you.
Have questions about how our services work or what support we offer?
Our FAQ section provides clear, helpful answers to the most common queries.
Can I request a specific skill set or expertise?
Absolutely! We recognize that every company is unique in its requirements and procedures. We encourage you to share your specific requirements, and we’ll tailor services to match your needs.
Can I use your services for personal and businesses?
Our services are available for both businesses and individuals. You can choose what services best suit your needs.
Do you provide consultation before I commit to your services?
Yes, we offer initial consultations where we discuss your goals, requirements, and recommend the most suitable services for your needs.
How experienced are your team?
Our team are highly skilled professionals with diverse backgrounds and experience levels. We carefully match your needs with our team expertise to ensure they are well-equipped to handle your tasks effectively.